1. Introduction
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.
2. Use of the Website
- Permitted Use: You may use this website for personal, non-commercial purposes, such as browsing, learning about our products, or making a purchase.
- Prohibited Use: You agree not to misuse this website for unlawful, fraudulent, or harmful purposes, including but not limited to transmitting malware or engaging in data scraping.
3. Product Sales
We offer handcrafted watch dials and related accessories for sale. All sales are subject to product availability and acceptance of your order.
3.1 Product Descriptions
We do our best to accurately describe all products. However, due to the handcrafted nature of our work, slight variations in appearance may occur. Images are for illustrative purposes only.
3.2 Pricing
All prices are listed in euros (€) and include applicable VAT unless stated otherwise. We reserve the right to change pricing at any time without notice.
3.3 Orders
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or incorrect pricing.
4. Shipping & Delivery
We ship from Spain to selected countries. Delivery times vary depending on destination and product availability. We are not liable for delays caused by shipping carriers or customs processing.
5. Returns & Refunds
Due to the custom nature of many of our products, we do not accept returns unless the item arrives damaged or defective. In such cases, please contact us within 7 days of receipt with photographs and a description of the issue.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Rilvi Horology or its licensors and is protected by international copyright and intellectual property laws. You may not reproduce, reuse, or distribute this content without written permission.
7. Disclaimers and Limitation of Liability
This website and all content and products are provided “as is” and “as available.” We do not guarantee that the website will be error-free or that access will be uninterrupted. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or products purchased through it.
8. Indemnification
You agree to indemnify and hold harmless Rilvi Horology, its owners, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of the website or your breach of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Cádiz, Andalucía, unless otherwise required by applicable consumer protection law.
10. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of the site constitutes your acceptance of those changes.
11. Contact
If you have questions about these Terms and Conditions, please contact us via the contact form on our website.